WHOLESALE TERMS:

Product

  • All prices are subject to change without notice.
  • The most current price list supersedes any previous pricing or price lists.
  • Dimensions, sizes or colors may vary slightly due to the handmade nature of the product.

First Time Buyer

  • Initial orders must total $300 or more, with payment made in full before items are shipped.

Returning Customer

  • Reorder minimum $150, with payment made in full before items are shipped. Our shop is currently not set up for Net 30, but we can discuss on a case by case basis. Just ask :)

Order Fulfillment

  • 3 - 4 week fulfillment time for orders and reorders. If you require a faster delivery time than the promised ship date on order confirmation, a rush charge of 20% will apply. This delivery time does not apply to orders placed at shows.
  • A rush charge of 20% will be added to orders that require an interruption of our production calendar.
  • Some substitutions may be made or items may be backordered and shipped upon availability.
  • Any items that are missing from a shipment and appear on the invoice must be reported within 5 days of receipt of order. At that time we will re-ship missing items. If we have not been previously notified of missing items, customer is liable for amount due stated on invoice.
  • Any items that are received broken or defective must be reported within 5 days of receipt of order. Contact us immediately and we will discuss how to ship the product back to us so that we may fix the item.
  • Any cancellations must be submitted in writing within 14 days of the order delivery date.

Repairs

  • If requested, we will drop ship repairs directly to customers for free.

Payment Options

  • Visa or Mastercard will be charged upon shipment, unless Net 30 terms apply. A 2.5% convenience fee applies to all credit card payments.
  • Checks for first time orders must be deposited and cleared prior to shipping order.
  • If your check is dishonored, you hereby agree to remit payment again for the amount of the check, plus a $40 NSF check fee.

Shipping & Handling

  • Shipping costs are as follows:

    Orders of $100 – 250: $10
    Orders of $250 – 400: $15
    Orders of $400 and up: $20

    - All orders are shipped by U.S.P.S. Ground with tracking and insurance, or we can use your shipping account number if you prefer.

Returned Goods

  • Returned items must be in re-sellable condition only and we reserve the right to refuse any items that do not meet this requirement.
  • All claims for returned goods or adjustments must be made within 5 days of receipt of order. 
  • No returns allowed without authorization.