WHOLESALE TERMS:

Product

  • All prices are subject to change without notice.

  • The most current price list supersedes any previous pricing or price lists.

  • Dimensions, sizes or colors may vary slightly due to the handmade nature of the product.

First Time Buyer

  • Initial orders must total $300 or more, with payment made in full before items are shipped.

Returning Customer

  • Reorder minimum $150, with payment made in full before items are shipped. Our shop is currently not set up for Net 30, but we can discuss on a case by case basis. Just ask :)

Order Fulfillment

  • 3 - 4 week fulfillment time for orders and reorders. If you require a faster delivery time than the promised ship date on order confirmation, a rush charge of 20% will apply. This delivery time does not apply to orders placed at shows.

  • A rush charge of 20% will be added to orders that require an interruption of our production calendar.

  • Some substitutions may be made or items may be backordered and shipped upon availability.

  • Any items that are missing from a shipment and appear on the invoice must be reported within 5 days of receipt of order. At that time we will re-ship missing items. If we have not been previously notified of missing items, customer is liable for amount due stated on invoice.

  • Any items that are received broken or defective must be reported within 5 days of receipt of order. Contact us immediately and we will discuss how to ship the product back to us so that we may fix the item.

  • Any cancellations must be submitted via email within 14 days of the order delivery date.

Repairs

  • If requested, we will drop ship repairs directly to customers for free.

Payment Options

  • A Paypal invoice will be sent and must be paid upon shipment, unless Net 30 terms apply.

  • Checks for first time orders must be deposited and cleared prior to shipping order.

  • If your check is dishonored, you hereby agree to remit payment again for the amount of the check, plus a $40 NSF check fee.

Shipping & Handling

  • Shipping + Handling costs are as follows:
    Orders of $150 – 300: $20
    Orders of $300 – 400: $30
    Orders of $400 and up: $45

  • All orders are shipped by U.S.P.S. Priority, or we can use your shipping account number if you prefer.

Returned Goods

  • Returned items must be in re-sellable condition only and we reserve the right to refuse any items that do not meet this requirement.

  • All claims for returned goods or adjustments must be made within 5 days of receipt of order.

  • No returns allowed without authorization.